DALLAS–(BUSINESS WIRE)–Kibo, the chief in unified commerce, immediately introduced that Boscov’s, America’s largest family-owned division retailer with 48 areas all through the Northeast and Mid-Atlantic, has chosen Kibo Ecommerce for its upcoming web site replatform. Already a buyer of the Kibo Order Management and Kibo Personalization merchandise, Boscov’s got here to Kibo with the objective of unifying processes and operations even additional to ship a greater buyer expertise on its web site.
After evaluating in opposition to different commerce distributors, Boscov’s chosen Kibo for its unified set of capabilities throughout commerce and advertising and marketing, in addition to for the corporate’s multi-tenant and trendy design, revolutionary roadmap and easy customer support strategy.
“The web site is the face of Boscov’s, and we knew we wanted to improve our homegrown expertise to ship the perfect buyer expertise potential, simply as we at all times have in our shops,” mentioned Jim Boscov, Chairman and CEO of Boscov’s. “After reviewing the choices available in the market, the enterprise case for utilizing Kibo’s ecommerce providing made sense. As clients of Kibo for a number of years, we knew the corporate was responsive and straightforward to work with, and their strategy would enable us to replatform in a method that will work greatest for our enterprise.”
Boscov’s plans to broaden its use of Kibo to unify its cellular and internet commerce websites, and improve its expertise to be extra intuitive, responsive and versatile sooner or later.
“As a long-time Kibo buyer, we’re excited to assist streamline Boscov’s omnichannel buyer journey,” mentioned David Submit, CEO at Kibo. “Many retailers are in an analogous place as Boscov’s with complicated, homegrown expertise. Kibo’s versatile design and dedication to implementation and customer support may give these retailers a transparent improve path. Kibo gives the omnichannel, responsive design that delivers customized experiences for the top shopper wherever and anytime.”
Kibo is the one extensible, unified commerce platform that delivers customized, omnichannel experiences. The platform combines AI-driven personalization from trade leaders Monetate and Certona, omnichannel commerce for B2C and B2B models, enterprise-grade order management, and buyer data-enhanced point of sale. International shoppers like adidas, Workplace Depot, Taco Bell, and Patagonia depend on Kibo’s API-first, microservices-based structure to help a variety of commerce methods, together with headless commerce, that meet excessive development targets and ship on buyer expectations at a manageable price of possession.
Boscov’s is the nation’s largest family-owned division retailer chain, celebrating its 107th 12 months as a full-line, full-service retailer. Based mostly in Studying PA, there are 48 shops in Pennsylvania, New York, New Jersey, Maryland, Delaware, Connecticut, Rhode Island and Ohio. Boscov’s has made purchasing enjoyable for a number of generations, whereas being recognized for providing the perfect manufacturers at the perfect costs, with unbelievable service. Boscov’s gives a year-round army low cost, a present registry for each event, a trouble free return coverage, and free curbside pickup. To be taught extra, go to www.boscovs.com
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