Omnichannel method has optimized stock and availability, created a extra
seamless UX and laid basis for 300% YOY progress in Q2 2020.
TORONTO, April 15, 2021 /PRNewswire/ – Pivotree Inc. (TSXV: PVT) (“Pivotree” or the “Firm“), a number one supplier of Frictionless Commerce options, introduced at the moment that one in all its longest-standing retail purchasers has simply signed a companies settlement to ship enhancements to its eCommerce expertise platform that can additional enhance stock availability, transport choices and merchandise findability. This comes after the corporate noticed spectacular efficiency outcomes from its modernized omnichannel eCommerce platform and order administration system, applied and supported by Pivotree, together with 300 p.c year-over-year progress in on-line gross sales in Q2 2020.
Constructing on a relationship that is now in its eighth 12 months, Pivotree refined and executed a three-pronged frictionless eCommerce technique for the corporate. Throughout this time Pivotree helped the retailer obtain a compelling UI and UX redesign, which has strengthened the loyalty of its current prospects and attracted a brand new technology of digitally savvy shoppers. It additionally changed the corporate’s expensive legacy system by migrating the group to a brand new eCommerce platform based mostly on SAP Commerce Cloud, all whereas efficiently serving to it meet its aggressive on-line gross sales metrics.
This transformation enabled the corporate to maneuver from transport on-line orders from one central distribution centre to unlocking stock throughout the whole retailer community. Apart from creating vital operational efficiencies, this functionality ensures prospects have entry to better product choice with decreased occurrences of encountering out-of-stock objects. The flexibility to point out them native retailer stock additionally helped drive extra foot site visitors to shops. Immediately the retailer is ready to intelligently supply merchandise based mostly on buyer proximity, facilitate store-to-store transfers of stock with ease, and supply prospects the comfort of in-store pick-up and returns.
The web result’s that the corporate now enjoys a transparent benefit in its phase. With over 300 p.c progress in web earnings and a better than 50 p.c enhance in topline income in 2020, it’s clearly outpacing the class competitors and set to proceed reaping the advantages of really frictionless commerce throughout its on-line and in-store footprint because it enters the subsequent part of progress.
Whilst COVID-19 created unprecedented ranges of on-line site visitors, the retailer was nonetheless capable of confidently meet buyer demand and supply a seamless consumer expertise. With an optimized order administration system in place throughout the group, the corporate was additionally capable of lower supply instances throughout this essential interval for the enterprise, additional entrenching their management place in a fiercely aggressive business.
“To reach the digital period, on-line retailers should give attention to attaining frictionless commerce by eradicating the boundaries that intrude with essential customer-facing and back-end processes,” stated Greg Wong, Chief Income Officer at Pivotree. “That requires new frictionless considering, and this buyer has proven what’s attainable when firms embrace this type of method.”
Extra data on how Pivotree may also help retailers ship seamless e-commerce experiences could be discovered at https://pivotree.com/services/by-industry/retail/. To study extra about Pivotree’s technique for frictionless considering, click here.
Pivotree is a number one international commerce and MDM companies supplier. It’s an end-to-end vendor supporting purchasers from technique, platform choice, deployment, and internet hosting via to ongoing help. It operates as a single skilled useful resource to assist firms adapt relentlessly in an ever-changing digital commerce panorama. Main and modern purchasers depend on Pivotree’s deep experience to decide on enterprise-proven options and design, construct, and join essential methods to run easily at defining moments in a commerce enterprise. Pivotree serves as a trusted associate to over 170 market-leading manufacturers and forward-thinking B2C and B2B firms, together with many firms within the Fortune 1000. With places of work and prospects within the Americas, EMEA, and APAC, Pivotree is well known as a high-growth firm and business chief across the globe. For extra data, go to http://www.pivotree.com.
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SOURCE Pivotree Inc.
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