My shopper, a well-established firm in Durban has a requirement for a Technical Copywriter with 3 years’ expertise in copywriting, content material creation or modifying position.
The first goal of this position is to create technical product-focused content material to help key Buyer Success targets to drive product adoption by means of consciousness, coaching materials and help.
The Superb candidate would have expertise working in a software program growth or technical product growth setting and is much less fitted to people with solely journalism or advertising and marketing expertise.
Personal the event and creation of all product-focused content material in help of Buyer Success targets.
Interface intently with product and technical groups to make sure that all product-focused content material is impactful, related and in help of key enterprise targets.
Proactively figuring out alternatives for creating content material to help profitable Buyer adoption.
Create compelling, data-driven case examine materials to help Buyer Success and Gross sales initiatives.
Contribute to creating content material for product and thought-leadership webinars.
Create educational product and have blogs and walkthroughs to maximise Buyer adoption.
Work with Buyer Help staff to create FAQs to enhance help provision.
Create construction and content material for Fabrik product information base.
Create construction and content material for self-service portal of Buyer sources and templates.
Conceptualise, design, write and edit platform adoption (marketing campaign?) handbooks.
Maintain public-facing platforms up to date with related info associated to product growth.
Work with product and advertising and marketing staff to create all Buyer-facing communication associated to new characteristic launches.
Preserve and iterate common Buyer communication factors together with month-to-month emailers.
Create platform user-guides and manuals to help adoption initiatives.
3 years + expertise in the same position
Wonderful writing and modifying expertise
Demonstrated capacity to provide compelling content material for the online and varied platforms and units
Content material administration methods similar to WordPress or Wix
Expertise in a SaaS or software program growth setting
Microsoft 365 and/or different cloud-based collaboration instruments
Graphic design expertise and/or expertise
Skill to be taught rapidly and work collaboratively
A qualification in Copywriting and/or copy-editing
Solely shortlisted candidates will likely be contacted
— to it-online.co.za